When you place your order, you provide some of your personal information to us. Associated with your registration and order, you agree that we store and use your information in our business to complete the agreement with you. Under the new GDPR Act, you have certain rights about the information we have registered about you.

Relax Lounge is responsible for processing your personal information that you share with us as a customer and we make sure you feel safe. We need to collect certain personal information from you to complete an agreement with you as a customer. Relax Lounge does not disclose personal data to third parties other than those mentioned below.

What tasks are saved and for what purpose?

When you shop at Relax Lounge, we collect the following personal information: Name, Address, Email, Order History, Phone Number, IP Address, and Payment Information.

When you register for our newsletter, we collect the following personal information: E-mail

When using our consultation service: What you choose to fill in the form. All you need is to fill in your e-mail so we can return to you. We will remove your information as soon as the case is complete.

When you visit our site: We use Cookies and collect some information. Read more about our cookies management below.

We do not share these information except for the following:

Payment Provider. When making purchases, information is shared with our payment provider. What is stored is first name, last name, address, e-mail address and phone number. The information is stored in order to complete the purchase and to protect the parties for fraud.

Newsletter. If you choose to subscribe to our newsletter, only the e-mail address will be saved to allow us to send out information, news and promotional campaigns. These data will not be shared to any other party other than our supplier for mailing and will be saved. You can at any time ask us to remove you from our mailing list and delete your information.

We will never save your personal information longer than is necessary for each purpose. In the most common cases, we will remove your personal information after your intended purpose. The only case where we keep the data longer than is necessary is when we are going to comply with legal obligations. (for example according to the Accounting Act)

Rights

You are always entitled to extract any information we have about you and may also ask us to update incorrect information or to supplement information that is inadequate.

You are also entitled to be forgotten. You can at any time request that the information relating to you be deleted. There are few exceptions to the right to delete, such as, for example, that it should be retained in order for us to fulfill a legal obligation. (for example, according to the Accounting Act). Request your personal data here.

Do you have any questions or complaints. If you wish to exercise any of the above rights or if you have questions regarding personal information held by us, don't hesitate to contact us.

Cookies

This online store uses cookies according to the Electronic Communications Act, July 25, 2003. A cookie is a small text file stored on your computer that contains information to help the online store identify and track users. Cookies are available as session cookies and cookies that are permanently stored on your computer. During your first visit to the web store, your browser will be assigned a session cookie that is unique and used to not mix you as users with other users. In order to use the online store, you should allow cookies in your browser. This type of cookie is only used to give you a better experience and support and does not store any personal information about you. Cookies can be deleted. For example, in this web store, cookies use cookies to keep track of your shopping cart, settings, and pages you've visited to give you a better customer experience and support.

Cookies can always be deleted if you wish.